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ON-SITE HELPDESK

ON-SITE HELPDESK

Many companies find that it is often not practical to invest in the training required to support software or to carry out temporary IT-reated tasks. In response to this, Optimax deploys manpower resources to our clients’ offices in order to help them with their IT issues such as, but not limited to technical support, software installation, application development and systems integration.
  • Desktop Support
  • On-site or remote support for desktop applications such as MS Office, MS Project, Photoshop, etc.
  • Network Support
  • Capable of designing, building, and managing your whole LAN infrastructure.
  • Anti-Virus Support
  • On-site support for virus clean-up, AV Installation, Configuration, and Deployment.
  • Hardware Repair
  • Installation or replacement of new computer hardware and peripherals and any other actions necessary, including upgrades.
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